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第1页共195页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第1页共195页物业管理方案第2页共195页第1页共195页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第2页共195页（星河湾学校）第3页共195页第2页共195页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第3页共195页目录第一章服务工作目标··················································6一、管理思路························································6二、整体管理方案策划·············································6三、物业管理具体措施·············································7四、各项物业服务标第4页共195页第3页共195页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第4页共195页准·············································9第二章管理人员配备及员工管理·····································12一、物业管理人员配备···········································12二、员工培训方案··················································13三、主要员工岗位职责············································17四、员工仪容仪表、着装及标第5页共195页第4页共195页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第5页共195页志··································20第三章卫生保洁管理·················································25一、管理思路·······················································25二、作业规范·······················································25三、工作标准·······················································26四、服务工作程第6页共195页第5页共195页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第6页共195页序··················································28五、检查与考核····················································32第四章秩序维护管理·················································33一、管理思路·······················································33二、作业规范·······················································36第7页共195页第6页共195页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第7页共195页三、工作标准·······················································37四、服务工作程序··················································38五、检查与考核····················································40第五章规章制度···························...