维护工作思路及设想(室内分布系统)***********信股份有限公司二00八年二月目录11项目管理组织机构和人员配置项目管理组织机构和人员配置......................................................................................................................331.1项目管理组织机构...................................................................31.2项目人员配置.......................................................................41.3项目仪器仪表及车辆配置.............................................................522北京联通综合代维实施方案北京联通综合代维实施方案..........................................................................................................................662.1基站接收方案.......................................................................62.2基站维护方案.......................................................................82.2.1巡检组长工作流程.............................................................82.2.2室内分布系统巡检员工作流程...................................................92.2.3抢修组长工作流程............................................................102.2.4室内分布系统抢修员工作流程..................................................112.2.5整改流程....................................................................122.2.6分布系统测试流程............................................................132.2.7随工工作流程................................................................142.2.8优化配合工作流程............................................................152.2.9库房管理工作流程............................................................162.2.10报告管理流程................................................................172.2.11派工管理流程................................................................1833代维管理制度代维管理制度................................................................................................................................................19193.1安全管理制度......................................................................193.2保密管理制度......................................................................203.3质量管理制度......................................................................213.4机房环境卫生管理制度..............................................................213.5文档管理制度......................................................................213.6车辆管理制度......................................................................233.7设备管理制度......................................................................233.8办公制度..........................................................................243.9值班制度..........................................................................243.10客户投诉处理制度..................................................................253.11备品备件管理制度..................................................................2544完成代维任务完成代维任务((职责职责))的措施的措施........................................................................................................................27274.1项目质量管理体系..................................................................274.1.1项目质量控制................................................................284.1.2工作质量控制..................................................................