XX客户服务省级中心项目建议书目录第1章、系统结构············································································································51.1、业务组织结构········································································································51.1.1、省服务质量监督检查及国际漫游服务中心····················································································51.2、系统网络结构········································································································61.2.1、省服务质量监督检查及国际漫游服务中心····················································································6第2章、系统功能············································································································72.1、总体要求··············································································································72.2、省服务质量监督检查及国际漫游服务中心····································································82.2.1、数据处理············································································································································82.2.2、统计分析············································································································································82.2.3、资料查询············································································································································82.2.4、服务监督············································································································································82.2.5、国内漫游服务····································································································································82.2.6、国际漫游服务·····························...
