目录摘要..................................................................................................................................IIIABSTRACT.................................................................................................................III第一章绪论..................................................................................................................3（一）研究背景.........................................................................................................3（二）研究目的及意义.........................................................................................3第二章激励机制的相关理论.............................................................................2（一）激励的含义...................................................................................................2（二）相关激励理论概述...................................................................................21.内容型激励理论...................................................................................................22.过程型激励理论...................................................................................................33.修正型激励理论...................................................................................................3（三）本文研究的理论基础..............................................................................3（四）激励机制的含义.........................................................................................3（五）建立激励机制的手段..............................................................................31.薪酬..............................................................................................................................32.环境..............................................................................................................................43.人际关系...................................................................................................................44.前景成就...................................................................................................................45.企业文化...................................................................................................................46.福利..............................................................................................................................4（六）激励机制的类型.........................................................................................4（七）激励机制的作用.........................................................................................5第三章旅行社员工满意度调查研究.............................................................5（一）调查目的.........................................................................................................5（二）问卷设计.........................................................................................................5（三）样本选取.........................................................................................................6（四）数据统计分析..............................................................................................61.被调查者的基本情况.........................................................................................62.被调查者对激励机制满意度总体评价...................
