Part1MakinganAppointmentPart1MakinganAppointmentThewordsweusedThewordsweusedappointment/bookbook/makeanappointmentavailablecheckwouldliketohavetooutpatientbookingsystemfirstvisit初诊reassessment/re-examinationregistrationcardmedicalrecordnumber预约：预约：当病人需要预约某位医生时，会这样说：I’dliketomakeanappointmenttoseeDr.Zhou,please.我想预约周医生看病。确定预约时间常用以下句型：1.用How或What引导的特殊疑问句表示询问，征求对方意见。e.g.:How/WhataboutWednesdayat4:00o’clockPm?How/WhataboutTuesdayat8:00AmorFridayat8:30Am?2.还有一种询问方式：CanyoucomehereonMondayat9:00o’clockAm?WillWednesdaybeO.K.foryou？询问初诊病人信息询问初诊病人信息::•问名字：CouldIhaveyourname,please?•这句话相当于：What’syourname?也可以换成：Couldyoutellmeyourname?/CanI/MayIhaveyourname?详细询问：Couldyoutellmeyourfullname,please?Howdoyouspellyourfullname?•问电话和住址：CouldIhaveyourphonenumber,please?CouldIhaveyouraddress,please?CouldIhaveyourIDcardnumber,please?•问年龄：Howoldareyou?What’syourage?Couldyoutellmeyourage?MayIaskyourbirthdate?询问复诊病人询问复诊病人•CouldIget/haveyourregistrationcardnumber,please?Pleasegivemeyourmedicalrecordnumber.预约结果：预约结果：•1.表示预约成功：beavailable,befree有空•e.g.Okay,Ihavemadetheappointment.PleasetakeyourIDcardwhenyoucometogettheregistrationcard.Dr.JohnsonwillbeavailableonFridayafternoonthisweek.•2.表示预约失败：fullybooked/beoccupied/notavailable•表示歉意：I’msorry-----.很遗憾----I’mafraid----.恐怕-----•e.g.I’mafraidheisfullybookedonMondayandTuesday.Clerk：Sorry,butIhavetosayheisalsooccupiedonThursday.取消预约：取消预约：•e.g.I’msorryI’llhavetocanceltheappointmentImadethismorning.对话练习对话练习•护士：早上好，这里是京西医院。有什么需要帮忙的吗？病人：是的，我想本周预约一个神经内科的专家号。护士：好的。恐怕星期一和星期二的专家号都已经被预约满了。病人：星期四怎么样？护士：抱歉，星期四也已经预约满了。您星期三方便吗？病人：周三可以。护士：您能告诉我您的名字和电话号码吗？病人：好，我叫李平，电话是463-0765。护士：好，我已预约完毕，请在就诊时带上身份证领卡。•Nurse:Goodmorning.ThisisJingXiHospital.WhatcanIdoforyou?Patient:Yes,I'dliketomakeanappointmenttoseeaspecialistinNeurologicalDepartmentthis•week.Nurse:Well,let'ssee.I'mafraidthespecialistsarefullybookedonMondayandTuesday.Patient:HowaboutThursday?Nurse:Sorry,butIhavetosaytheyarealsooccupiedonThursday.So,willWednesdaybeO.K.•foryou?Patient:Wednesdaywillbefine.Nurse:Couldyoutellmeyournameandphonenumber,please?Patient:Yes,mynameisLiPing.Myphonenumberis463-0765.Nurse:Allright.So,Ihavemadetheappointment.PleasetakeyourIDcardwhenyoucometo•getyourregistrationcard.PartIIregistrationPartIIregistration（挂号）（挂号）Usefulwordsandphrases:Usefulwordsandphrases:•queueup排队•registrationcard挂号表•medicaldepartment内科•registrationn.挂号•gendern.性别•addressn.住址•departmentn.科，系，部门•fillin填写•andthingslikethat等等•registerwith挂（某科）的号•hadbetter最好•takealift坐电梯•makealeftturn向左拐句子RelatedExpressionsRelatedExpressions（（askingthepatientaaskingthepatientabouthis/herillnessbouthis/herillness））•Whatseemstobethetrouble？你怎么啦？•Whatseemstobetheproblem？你怎么啦？•What'stroublingyou？你哪里不舒服？•Wheredoesithurt？你哪里不舒服？•Inwhatwayareyoufeeingsick？你哪里不舒服？•Whatseemstobebotheringyou？你哪里不舒服？•Tellmewhatyourproblemis？你哪里不舒服？Whe...
