CUSTOMERCOMPLAINT-FINALREPORT8DReportnumber:F040358000FQS-8DGLOBALINFORMATION8DCloseDate:February04,2004CUSTOMERNAME:ARRAYELECTRONICSLTD.Customercontact:TonyChenCustomerref.:Customerpartnumber:Arearef.number:NA401012STcreator:MrGaryHUA,FieldQualityServiceAsiaPacificSTmanager:(8Dreportcreator)Mr.BtLEE,MuarplantQuality&ReliabilityStref.:F040358000FQSSTcommercialproduct:TDA2007ASTDistributionlist:MrBlanckyHO,FieldQualityServiceAsiaPacificMrsCathyLI,FieldQualityServiceAsiaPacificEDDYGAN,PDIPTESTMrGaryHUA,FieldQualityServiceAsiaPacificSPLOW,QA/FAMrAustinWU,FieldQualityServiceAsiaPacificReportapprovedby:Title:Date:Signature:BTLEECHIEFFAENGINEER04Feb04Reportpreparedby:SPLOWFAENGINEER04Feb04DetailinformationComplaintinformationCustomerdate:January19,2004STcreationdate:January19,2004STevidencereceiveddate(byFARMgr.):January26,2004QuantityreceivedbyST:12QuantityaffectedatCustomer:Customerfailurerate(ppm):Originofthedefect:ManufacturingCustomersymptomdescription:Theendcusomerbelievesthisparthaspotentialrisk.Customercontact:TonyChenSTcomplaintcreatorMrGaryHUA,FieldQualityServiceAsiaPacificSTcomplaintmanager:(8dreportcreator)Mr.BtLEE,MuarplantQuality&ReliabilityDeviceinformationCustomerpart#:STcommercialproduct:TDA2007ASTrawline#:BA7A*L443CAXProductfamily(code&description):70AUDIOSYSTEMSPackage:7ASIL9Waferfab.process:OFMT/-HWaferfab.:0857AMKFAMK5'';CFMAssemblyfab.:0959MU1ASTMUAR-MALAYSIATestplant:0959MU1TSTMUAR-MALAYSIA第3页共8页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第3页共8页8DRESULTSSYNOPSIS/PROBLEMDESCRIPTIONDominantdefectdescription:1:EOS,ESD2:EOS-ESD3:EOS-ESDgeneralSampleRefQtyQAnumberTracecode19W99CE034123W99CD0341RootCause:Application/ElectricaloverstressContainmentaction:Implementationdate:None.February04,2004Correctiveaction:Implementationdate:NotApplicableFebruary04,20048DREPORTDETAILS:F040358000FQS-8DSTAnalysisresultssynopsisDominantdefectdescription:1:EOS,ESD2:EOS-ESD3:EOS-ESDgeneralSampleRefQtyQAnumberTracecode19W99CE034123W99CD03411D–Team8Dteamleader:Mr.BtLEE,MuarplantQuality&ReliabilityTeammembers:EDDYGAN,PDIPTESTSPLOW,QA/FA2D–Problemdescription第4页共8页第3页共8页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第4页共8页CustomersymptomSample:1Cust.symptomdescription:theendcusomerbelievesthisparthaspotentialrisk.Sample:2Cust.symptomdescription:theendcusomerbelievesthisparthaspotentialrisk.Symptomcomments11unitsweretestedfailedcatastropy.Burntmarksduetoelectricaloverstresswereobserved.1unitwastestedgoodinATE.MuarFAFindings:StepsFindingsExternalvisualinspectionOnly3unitswithtracecodeW99CE0341haveunbrokenleads,theother9unitswerehavingbrokenleads.CurvetracingLeakageorshortatPin8orPin9vsgroundexceptforunitwithreference#1.X-raysNoanomalies.ATEOnlyunitwithreference#1wastestedgoodinATE,theother11unitsweretestedfail–Bin#6,#27and#28.Decapsulation-InternalvisualinspectionBurntmarkswereobservedondietopbetweenPin8andPin9railsforunitswithreference#4,#5,#10and#11.Note:Unitswithreference#1to#9arefromtracecodeW99CE0341;unitswithreference#10to#12arefromtracecodeW99CD0341.Enclosure:第4页共8页第5页共8页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第5页共8页Pin9ofUnitReference#10Pin9ofUnitReference#11Pin8ofUnitReference#11Pin9ofUnitReference#4Pin8ofUnitReference#4第6页共8页第5页共8页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟...
