****建设集团经营管理制度汇编目录一、客户关系管理办法..............................................0第一章总则............................................................0第二章客户信息的收集与分析............................................0第三章客户数据库的建立与维护..........................................1第四章客户关系的日常管理..............................................2第五章奖罚规定........................................................2第六章附则............................................................3二、工程投标管理办法..............................................4第一章总则............................................................4第二章投标管理机构与人员..............................................5第三章工程投标过程....................................................6第四章奖罚规定.......................................................11第五章附则...........................................................12三、合同管理办法.................................................14第一章总则...........................................................14第二章合同的起草、洽谈及评审.........................................14第三章合同的签订和保管...............................................15第四章合同的履行和管理...............................................15第五章合同争议的处理.................................................16第六章奖罚规定.......................................................16第七章附则...........................................................17四、合格供方管理办法.............................................18第一章总则...........................................................18第二章合格供方目录的建立.............................................18第三章合格供方的日常管理.............................................19第四章奖罚规定.......................................................20第五章附则...........................................................21五、项目预结算管理办法...........................................22第一章总则...........................................................22第二章机构和人员.....................................................22第三章合同预算.......................................................22第四章产值结算.......................................................23第五章竣工结算.......................................................24第六章奖惩措施.......................................................25第七章附则...........................................................26六、项目成本管理办法.............................................27第一章总则...........................................................27第二章成本管理机构与人员职责.........................................27第三章施工项目成本管理基础工作.......................................30第四章施工项目成本预测...............................................31第五章施工项目成本计划...............................................32第六章施工项目成本控制...............................................34第七章施工项目成本核算...............................................39第八章施工项目成本分析...............................................42第九章施工项目成本考核与评价.........................................44第十章附则...........................................................45七、内部承包管理办法.......................................