目录第一部分教务部概况.........................................................31.1教务部的战略地位.......................................................31.2教务部主要工作介绍.....................................................31.3教务部各岗位介绍.......................................................31.4教务部的核心价值观.....................................................31.5教务部的服务对象.......................................................31.6教务部的师资介绍.......................................................4第二部分教务部岗位职责.....................................................42.1教务主任岗位职责.......................................................42.2教务岗位职责...........................................................52.3班主任岗位职责.........................................................5第三部分教务部工作流程.....................................................53.1班主任工作流程.........................................................53.2续费流程..............................................................103.3退费流程..............................................................123.4转介绍流程............................................................163.5缩单流程..............................................................173.6一对一转大班流程......................................................193.7大班转一对一流程......................................................213.8课后回访系统录入流程...................................................223.9课时单打印工作及流程...................................................263.10教务工作流程.........................................................283.11邮寄课时单相关工作及流程.............................................313.12教务系统使用流程.....................................................32第四部分学生管理规定......................................................344.1家长须知..............................................................344.2学生上课须知..........................................................364.3学生上课要求..........................................................364.4请假制度..............................................................37第五部分教师管理规定......................................................395.1个性化辅导老师的基本素养...............................................395.2考勤及惩罚制度........................................................395.3备课要求..............................................................395.4课堂纪律..............................................................395.5教学效果管理..........................................................395.5课时单签字及保存......................................................41第六部分日常工作常用表格及使用方法.........................................426.1个性化授课教案.........................................................426.2全程辅导计划...........................................................436.3续费协议...............................................................436.4退费申请书.............................................................446.5一对一转介绍凭单......................................................446.6缩单申请书.............................................................456.7一对一转大班申请书.....................................................456.8兼职教...
