酒店文职人员英文简历HOTELCLERKOBJECTIVE:Tocontributedevelopedcustomerrelationsandadministrativeskillstoachallenginginahotel
SUMMARYOFQUALIFICATIONS:Developedinterpersonalskills,havingdealtwithadiversityofclients,professionalsandstaffmembers
Detail-andgoal-oriented
Functionwellinhigh-stressatmosphere
KnowledgeableonbothEECOandAPTECcomputerssystems
CAREERHISTORY1992-PresentTHEOLIVERHOTEL,Whitewater,KSHotelClerkResolvedguests’needs
ControlledreservationinpututilizingEECOcomputersystem
Handledincomingcalls
Maintaineddailyreportsinvolvingreturnguests,corporateaccounts,andsuiterentals
Inspectedrooms
1988-1991WALDENHOTEL,Walton,KSHotelClerkTrainedpersonnel
Handledtelephone,internationalfaxandtelexbookings
Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling
UtilizedAPTECcomputerforinp