校园快递最后一公里配送模式的选择研究摘要近几年来,随着互联网的迅猛发展,网购成为一种新的发展趋势。国家邮政局统计,2016年全国快递包裹量超过312.8亿件,同比增长51%左右,其中70%是电商包裹,高校的快递量占全国快递总量的6%左右。校园快递最后一公里配送成本占到整个配送成本的30%以上,如何降低整体物流成本,提高配送服务质量和顾客满意度度是校园快递最后一公里配送的关键。本文通过对当下校园快递配送最后一公里的背景和现状研究,分析出几个普遍存在的问题。通过建立配送效率和成本模型,对校园快递配送模式进行比较分析,综合得出适合校园快递最后一公里配送的方式。【关键词】校园快递;最后一公里;配送模式StudyonthechoiceoftheLastMileDistributionModeoftheCampusExpressAbstractInrecentyears,withthefastdevelopmentoftheInternet,onlineshoppinghasbecomeanewdevelopmenttrend.AccordingtothestatisticsoftheStatePostBureau,thenationalexpressparcelwasmorethan31billionand280millionin2016,anincreaseofabout51%,ofwhich70%istheelectricitysupplierpackage,thenumberofparcelsreceivedbycollegeswasabout6%ofthetotalcountry’s.Thecampusexpressdeliverylastmiledistributioncostaccountedformorethan30%oftheentiredistributioncost,howtoreducetheoveralllogisticscostandimprovethequalityofdeliveryserviceandcustomersatisfactiondegreeisthekeypointtothelastmiledistributionofthecampusexpress.Inthispaper,basedonthebackgroundandthesituationofthecampusexpressdistributionofthelastmileatpresent,analysingseveralcommonproblems.Throughtheestablishmentofdistributionefficiencyandcostmodel,comparingandanalysingthecampusexpressdistributionmode,andfinallyconcludingasuitablewaytodeliverythelastmileofthecampusexpress.[Keywords]campusexpress;thelastmile;distributionmode目录一、绪论..........................................................................................................................................1(一)研究背景......................................................................................................................1(二)研究目的与意义...........................................................................................................1(三)国内外研究综述...............................................................................................1二、校园快递配送的现状分析...........................................................................................2(一)最后一公里的含义.......................................................................................................2(二)校园快递配送的特点...................................................................................................2(三)校园快递配送的现状.......................................................................................................3(四)校园快递配送的模式.......................................................................................................4三、校园快递配送存在的问题.......................................................................................................5(一)学生层面......................................................................................................................5(二)快递公司层面..............................................................................................................5四、校园快递最后一公里配送模式选择.......................................................................................6(一)以盐城师范学院为例....................................