此资料由网络收集而来，如有侵权请告知上传者立即删除。资料共分享，我们负责传递知识。英文致歉信范文3篇道歉信是要向对方陈述无法答应的所请所托的原因,对不愿为的事,可声明自己的一贯主张,对不能为的请托,更应陈述理由,说明自己为什么不能为。本文是范文网小编为大家整理的英文致歉信范文，仅供参考。英文致歉信范文篇一：DearMr.ShuIwouldliketothankyouforchoosingtheChinaWorldHotelforyourrecentlystay.Onbehalfofmanagementandstaff,pleaseacceptmysincereapologiesforthefailedtoextendyourGoldenCirclebenefitsoftheKingSizebed,goldencircleappropriatefloorandnewspaper.duringyourstaywithuson01-08thNov.Asourvaluedguest,yourcommentsandfeedbackareofutmostimportancetous.Mr.Shu,shouldyouchoosetoreturntoourhotel,pleaseletmeknowandIwillensurethatyourstaywillrestoreyouconfidenceinthequalityserviceuponwhichtheGoldenCirclestands.Myapologizeonceagainandthankyoufortakingtimetobringthismattertoourattention.Wearelookingforwardtowelcomeyoubacktohotelagainifyouwouldliketogiveuschancetocorrectourmistake.Shouldyouhaveanyinquiries,pleasefeelfreetocontactme.Kindandbestregards.AlfredZhuang英文致歉信范文篇二：DearMr.LiIthasbeenbroughttomyattentionthatuponcheckinginatChinaWorldHotelonJun2,1999Yourexperiencewasoneofdifficulty.Iwouldliketoexpressmysincereapologiesforthepoorattitudeofourreceptionistwhensheadvisedyouoftheerrorinyour1此资料由网络收集而来，如有侵权请告知上传者立即删除。资料共分享，我们负责传递知识。reservation.thereissimplynoexcuseinherbehaviorasIassureyouthatthenecessaryactiongasbeentakentorectifythelackofserviceyoushouldhavereceive.Unfortunatelytherewasanerrorinyourreservationregardingyourarrivaldate.IamunabletoidentifywheretheoversightoriginatedthroughmyinvestigationhoweverIregretthatyouwereinconvenienced.Mr.Li,IdohopethatIcanassureyouthatyournegativeexperiencewasanisolatedincident,IlookforwardtowelcomingyoubackinverynearfuturesothatwecanrestoreyourconfidenceintheproductandserviceofShangri-LaChinaWorldHotel.PleasedonothesitatetocontactmedirectlyinbusinessorpleasurebringyoubacktoBeijing.Sincerely,AlfredZhuang英文致歉信范文篇三：DearSirorMadam:TheManagementofChinaWorldHotelwishtoextenditssincerestapologiesfortheinconvenienceyouwerecausedaswewereunabletopaccommodateyouonyourarrival.Thisisnotthenormalmannerinwhichwehandleourguest’sreservationandweregretanyundueinconvenienceyouwerecausedasresult.WehopeyoufoundtheaccommodationatBeijinginternationalhotelonAugust19tobesatisfactory.Weregretthatowingtoyourscheduleofthisvisit,youwereunabletoreturntoourhotelonthenextday.Kindlyrestassuredthatwewillendeavortoensurethatyourfuturevisittouswillbecomfortableone.ThankyouforyourkindunderstandingandwelookforwardtotheopportunitytoredeemourselvesywelcomingyoubacktoChinaWorldHotelsoon.2此资料由网络收集而来，如有侵权请告知上传者立即删除。资料共分享，我们负责传递知识。Withrenewedapologies.YoursSincerely3
