运营管理课后习题标准答案VIP免费

《运营管理》课后习题答案2————————————————————————————————作者：————————————————————————————————日期：Solutions_Problems_OM_11e_Stevenson3/24Chapter02-Competitiveness,Strategy,andProductivity3.(1)(2)(3)(4)(5)(6)(7)WeekOutputWorkerCost@$12x40OverheadCost@1.5MaterialCost@$6TotalCostMFP(2)(6)130,0002,8804,3202,7009,9003.03233,6003,3605,0402,82011,2202.99332,2003,3605,0402,76011,1602.89435,4003,8405,7602,88012,4802.84*refertosolvedproblem#2Multifactorproductivitydroppedsteadilyfromahighof3.03toabout2.84.4.a.Before:805=16cartsperworkerperhour.After:844=21cartsperworkerperhour.b.Before:($10x5=$50)+$40=$90;hence80÷$90=.89carts/$1.After:($10x4=$40)+$50=$90;hence84÷$90=.93carts/$1.c.Laborproductivityincreasedby31.25%((21-16)/16).Multifactorproductivityincreasedby4.5%((.93-.89)/.89).*MachineProductivityBefore:80÷40=2carts/$1.After:84÷50=1.68carts/$1.Productivityincreasedby-16%((1.68-2)/2)Chapter03-ProductandServiceDesign6.StepsforMakingCashWithdrawalfromanATM1.InsertCard:MagneticStripShouldbeFacingDown2.WatchScreenforInstructions3.SelectTransactionOptions:1)Deposit2)Withdrawal3)Transfer4)Other4.EnterInformation:1)PINNumberSolutions_Problems_OM_11e_Stevenson4/242)SelectaTransactionandAccount3)EnterAmountofTransaction5.Deposit/Withdrawal:1)Deposit—placeinanenvelope(whichyou’llfindnearorintheATM)andinsertitintothedepositslot2)Withdrawal—liftthe“WithdrawalDoor,”beingcarefultoremoveallcash6.Removecardandreceipt(whichservesasthetransactionrecord)8.TechnicalRequirementsIngredientsHandlingPreparationCustomerRequirementsTaste√√Appearance√√√Texture/consistency√√Chapter04-StrategicCapacityPlanningforProductsandServices2.%80capacityEffectiveoutputActualEfficiencyActualoutput=.8(Effectivecapacity)Effectivecapacity=.5(Designcapacity)Actualoutput=(.5)(.8)(Effectivecapacity)Actualoutput=(.4)(Designcapacity)Actualoutput=8jobsUtilization=.4capacityDesignoutputActualnUtilizatiojobs204.8capacityEffectiveoutputActualCapacityDesign10.a.Given:10hrs.or600min.ofoperatingtimeperday.250daysx600min.=150,000min.peryearoperatingtime.Solutions_Problems_OM_11e_Stevenson5/24TotalprocessingtimebymachineProductABC148,00064,00032,000248,00048,00036,000330,00036,00024,000460,00060,00030,000Total186,000208,000122,000machine181.000,150000,122machine238.1000,150000,208machine224.1000,150000,186CBANNNYouwouldhavetobuytwo“A”machinesatatotalcostof$80,000,ortwo“B”machinesatatotalcostof$60,000,orone“C”machineat$80,000.b.Totalcostforeachtypeofmachine:A(2):186,000min60=3,100hrs.x$10=$31,000+$80,000=$111,000B(2):208,00060=3,466.67hrs.x$11=$38,133+$60,000=$98,133C(1):122,00060=2,033.33hrs.x$12=$24,400+$80,000=$104,400Buy2Bs—thesehavethelowesttotalcost.Chapter05-ProcessSelectionandFacilityLayout3.3adf752b4c4e9h5i6gSolutions_Problems_OM_11e_Stevenson6/24Desiredoutput=4Operatingtime=56minutesunitperminutes14hourperunits4hourperminutes65outputDesiredtimeOperatingCTTask#ofFollowingtasksPositionalWeightA423B320C218D325E218F429G324H114I05a.Firstrule:mostfollowers.Secondrule:largestpositionalweight.AssemblyLineBalancingTable(CT=14)WorkStationTaskTaskTimeTimeRemainingFeasibletasksRemainingIF59A,D,GA36B,GG6––IID77B,EB25CC41–IIIE410HH91–IVI59–Solutions_Problems_OM_11e_Stevenson7/24b.Firstrule:Largestpositionalweight.AssemblyLineBalancingTable(CT=14)...