中国联通电子渠道系统业务规范网上营业厅分册China Unicom Electronic Channel SpecificationVolume of Online Business Hall（v1.0）QB/CU dq—2007中国联通公司企业标准2007-12-8 发布2007-12-8 实施中国联通公司 发布目 次前言..................................................................................................................................................1修改历史..........................................................................................................................................21总则..........................................................................................................................................31.1编制目的..................................................................................................................31.2内容概要..................................................................................................................31.3术语解释..................................................................................................................61.4参考文献..................................................................................................................71.5相关说明..................................................................................................................71.5.1关于短信、IVR 和 WAP 营业厅的需求..............................71.5.2关于合作伙伴和代理商的需求....................................82电子渠道总体架构..................................................................................................................93电子渠道分类........................................................................................................................123.1网上营业厅............................................................................................................123.2短信营业厅............................................................................................................123.3IVR 营业厅.......................................
