商学导论演讲稿 identifywhetherafirmproducesproductsorservices,itneedsaproductionprocess(alsocalledconversionprocess),oraseriesoftasksinwhichresourcesareusedtoproduceaproductorservice
manypossibleproductionprocessescanachievetheproductionofaspecificproduct
thus,effectiveproductionmanagement(oroperationsmanagement)aimsatdevelopinganefficient(relativelylow-cost)andhigh-qualityproductionprocessforproducingspecificproductsandservices
themainresourcesthatfirmsusefortheproductionprocessarehumanresources(employees),materials,andotherresources(suchasbuildings,machinery,andequipment)firmsthatproduceproductstendtousemorematerialsandequipmentintheirproductionprocess
firmsthatproduceservices(suchasinternetfirms)usemoreemployeesandinformationtechnology
humanresourcesfirmsmustidentifythetypeofemployeesneededf