客房中心..........................................................................................................................................1第一节 房态管理..........................................................................................................................11.1 房态管理............................................................................................................................21.1.1 房态管理主窗口.........................................................................................................21.1.2 房态管理操作............................................................................................................31.2 Q-ROOM................................................................................................................................51.3 矛盾房................................................................................................................................61.3.1 矛盾房窗口..................................................................................................................61.3.2 矛盾房录入..................................................................................................................71.3.2 矛盾房解除................................................................................................................89第二节 客房帐务..........................................................................................................................92.1 客房入帐..........................................................................................................................102.1.1 帐务处理窗口...........................................................................................................102.1.2 入帐...........................................................................................................................112.1.3 结帐...............................................................................................