中 国 联 通 电 子 渠 道 业务规范(征求意见稿)(China Unicom Electronic Channel Specification)v1.00中国联通公司企业标准QB/CU dq—2007中国联通电子渠道工作组2007 年 10 月目录前言..................................................................................................................................................1修改历史..........................................................................................................................................21总则..........................................................................................................................................31.1编制目的..................................................................................................................31.2内容概要..................................................................................................................31.3术语解释..................................................................................................................41.4起草人及解释权.......................................................................................................61.5参考文献..................................................................................................................61.6相关说明..................................................................................................................61.6.1关于短信、IVR 和 WAP 营业厅的需求..............................61.6.2关于合作伙伴和代理商的需求....................................72电子渠道总体架构..................................................................................................................83电子渠道分类与定义.............................................................................................................113.1网上营业厅.............................................................................................................113.2短信营业厅.................................................................................