宜昌国际大酒店绩效考核体系实施细则(草案)北大纵横管理咨询公司目 录第一章 总则.............................................................................11.1 绩效考核意义...............................................................11.2 绩效考核原则...............................................................11.3 绩效考核对象...............................................................21.4 绩效考核内容...............................................................2第二章 中层及中层以下管理人员绩效考核...........................32.1 业绩合同..........................................................................32.2 业绩考核指标内容..........................................................52.3 业绩考核指标权重..........................................................62.4 业绩考核周期..................................................................72.5 业绩考核实施者..............................................................82.6 业绩考核数据..................................................................82.7 业绩考核流程..................................................................92.8 业绩考核分值计算........................................................102.9 业绩考核结果................................................................10第三章 操作服务人员绩效考核.............................................123.1 业绩考核内容................................................................123.2 业绩考核指标权重........................................................123.3 业绩考核周期................................................................133.4 业绩考核实施者............................................................133.5 业绩考核流程................................................................133.6 业绩考核分值计算........................................................143.7 业绩考核结果................................................................14第四章 绩效考核奖金分配..................................