Reading and Discussion for Unit 1 Read the passage and give a brief analysis to the discussion questions
Communication is the transfer of a message from one person to another, so that it is understood, and hopefully, it invokes a response
(See diagram l) Diagram 1 [sender] Message [receiver] encodes decodes and 'responds with next message Communication can be: i) Verbal-language symbols ii) Non-verbal-body language, gesture, clothing, conformity with customs and norms, para-lan- guage-tone, volume, pitch, emphasis, pauses, etc
It is said that about 65 ~70% of how we communicate is through non-verbal means
(Some say up t0 93%
) In normal everyday communication, the message does not always transfer from the sender to the receiver
Such communication breakdown can occur for a numbe