北京理工大学珠海学院 2020 届本科生毕业论文 社区居民公共服务满意度研究--以深圳李松蓢社区为例摘 要在每个城市中，社区都是最小的单元，它代替政府执行它的职责，社区提供的公共服务多种多样，主要有五大项目，分别是日常生活家居服务、文体娱乐服务、医疗卫生服务、环境综合治理服务和社会保障服务。为了满足居民的需求，本文以深圳市李松蓢社区为例，通过问卷调查法了解了深圳市李松蓢社区公共服务满意度的现状，并且通过走访了解了社区内公共服务的开展状况，分析社区居民对公共服务满意度较低的成因，最后结合问题提出相关对策和建议，为李松蓢社区公共服务的发展提供参考。关键词：社区；社区公共服务；满意度；对策建议 PAGE \* MERGEFORMAT 23北京理工大学珠海学院 2020 届本科生毕业论文AbstractIn every city, the community is the smallest unit. It takes the place of the government to perform its duties. The community provides a variety of public services, mainly including five major projects, namely, daily life home service, recreational and sports service, medical and health service, environmental comprehensive management service and social security service. In order to meet the needs of the residents, this paper takes Li Songhua community in Shenzhen as an example, through questionnaire survey to understand the current situation of public service satisfaction of Li Songhua community in Shenzhen, and through interviews to understand the development of public services in the community, analyze the causes of low satisfaction of community residents with public services, and finally put forward relevant countermeasures and suggestions for Li Songhua community To provide reference for the development of district public service.Keywords: Community; Community public service; satisfaction; suggestion PAGE \* MERGEFORMAT 23北京理工大学珠海学院 2020 届本科生毕业论文目录 第一章 绪论..................................................................................
