前台接待英语培训(情景一~情景五)

前厅英语情景对话内容 第 1 页 共 6 页 情景一— — —接待客人（散客） 接待员：早上好/下午好，先生，有什么可以帮您吗? Good morning/good afternoon, sir. May I help you ? 客 人: 我们想打球. We want to play golf. 接待员: 请问您有预订吗？先生。 Have you made a reservation， Sir？ 客 人: 我没有预订。 I’m afraid not . 接待员： 请您稍等，我确认一下没有预订是否可以下场。 Please wait a moment, as you haven’t made a reservation。 I’ll see if you can play the course now. 回答1: 您好！先生，今天打球客人较少，您和您的朋友可以随时下场。 Sir, you and your friend can play at anytime you like as there are not many players on the course . 回答2： 不好意思，先生。今天打球客人较多，您需等待场上转场或部份客人回场后才可以下场。 Sorry Sir, There are many players on the course at this time, so you have to wait until the guests move into the next 9-holes or return from the course. 接待员：您预备打18 洞还是9 洞？ Would you like to play 18 holes or 9 holes? 客 人：18 洞。 18 holes. 接待员: 请用正楷在此签名。这是你们的IC 卡，请分别拿卡，每张卡代表一个人的费用。 Please sign your name in print here ，sir. This is your IC card. Please take it separately, each IC card represents each person’s fee. 接待员：您可以用它在球会内买或租东西，如买食品、买水、专卖店内买商品、租更衣柜、鞋、球杆、球车等，所有的费用将记入您的IC 卡内。您在球会的所有消费均可记在IC 卡上。 This is your IC card, you can use it to buy or rent every thing in our club, you can buy foods, drinks, commodities in Pro-shop, rent lockers, shoes, clubs , carts and so on ,all the fees will be put onto your IC card. 客 人: 打球价格怎样？ Could you tell me the price. 前厅英语情景对话内容 第 2 页 共 6 页 接待员: 您打18 洞果岭费是1380 元,球童费200 元,球车费300 元,击球保险费5 元,如果您用更衣室,需收更衣室使用费30...