section1 Woman: Hello… motor insurance department … Man: Oh hello… I’d like to ask about insurance for my car. Woman: Yes, of course. I’ll just take a few details. What’s your name? Man: Patrick Jones. Woman: And your addrss? Man: It’s 27 Bank Road. Woman: 27 Bank Road. Is that in Greendale? Man: Yes. Woman: And what’s your daytime phone number? Man: My work number is 730453. Woman: And could ask what your occupation is? Man: Dentist. Woman: OK… now a few details about your car… What size is the engine? Man: It’s a Hewton Sable. Woman: Could you spell the model name please? Man: Yes… S-A-B-L-E. Woman: Ah yes… thanks. And when was it made? Man: 1997. Woman: Lovely… right… I presume you’ve had a previous insurer? Man: Yes. Woman: Right… we need to know the name of the company. Man: Yes… it was Northern Star. Woman: Thank you, and have you made any insurance claims in the last five years? Man: Yes… one in 1999. Woman: And what was the problem? Man: It was stolen… but… Woman: That’s fine, Mr Jones… that’s all we need to know at moment… ………………………………………………………….... Woman: And will there be any other named drivers? Man: Just the one … Woman: And his name? Man: Simon Paynter. Woman: Could you spell the surname please? Man: P-A-Y-N-T-E-R. Woman: OK thank you… And what relaionship is he to you? Man: He is my brother-in-law. Woman: And what will you Mr Paynter be using the car for? Man: Well… mainly for social use… Woman: Social use (murmuring). Will you be using it to travel to work? Man: Yes… sometimes. Woman: …Anything else? Man: No. that’s it… Woman: And finally… when would you like to start the insurance? Man: I’ll need it ...