物业管理信息化系统建设方案书北京天诚卓越科技有限公司2008年3月目录前言..................................................................................................................................................3一、物业管理信息化的必要性.......................................................................................................3二、物业管理信息化的目标及内涵...............................................................................................51.物业管理信息化建设的目标................................................................................................52.物业管理信息化建设的内涵................................................................................................6三、物业管理信息系统建设的原则...............................................................................................61.实用性...................................................................................................................................62.易用性...................................................................................................................................63.安全性...................................................................................................................................64.及时性...................................................................................................................................75.可延续性...............................................................................................................................7四、物业管理系统V5.0功能介绍.................................................................................................71.房产资源...............................................................................................................................72.客户管理...............................................................................................................................83.收费管理...............................................................................................................................84.客服管理...............................................................................................................................95.工程设备...............................................................................................................................96.保安消防...............................................................................................................................97.仓库管理...............................................................................................................................98.绿化保洁.............................................................................................................................109.人事管理.............................................................................................................................10五、天诚物业管理软件版本介绍.................................................................................................101.单机版.................................................................................................................................102.局域网.................................................................................................................................103.广域网............