下载后可任意编辑固化工作流程1福建星光音乐文化投资管理有限公司门店工作流程 8 月 25 日下载后可任意编辑福建星光音乐文化投资管理有限公司文件星光欢乐迪音乐氧吧: 企业核心理念: 一、 真诚为源: 真心.诚意.信用.责任二、 服务为根: 服从.务实.应需.尽力三、 健康为本: 健强.安康.保障.成长四、 欢乐为体: 高兴.欢乐.真情.共享 8 月 25 日主题词 : 样榜店 工作流程 管理 承办部门 : 星光音乐文化投资管理有限公司人力资源部 目录门店工作流程: 一.准备工作·····························51.班前会································53下载后可任意编辑2.开档流程······························7 班前小会······························7 大厅巡视流程··························7 超市 ··································8 吧台 ··································9 区域检查······························10二.服务流程·····························131.接待流程······························132.进入包厢流程··························143.递送时间单, 杯具流程··················164.点餐服务流程··························175.递送餐点服务流程······················196.巡回服务流程··························207.服务铃流程····························238.买单作业服务流程······················249.送客流程······························25三.清洁流程·····························30四.班后总结·····························32五.十项服务标准·························334下载后可任意编辑六.九项行为法律规范操作················...