下载后可任意编辑服务手册培训资料模板12024 年 4 月 19 日服 务 手 册( 餐厅) Policy & Procedure (Restraurant)服务手册目录● 一、 组织机构图 ··································· 下载后可任意编辑● 二、 岗位职责 ····································· ● 三、 岗位流程与标准 ······························· ● 四、 管理制度与法律规范 ······························· ● 五、 服务细节-服务流程 ·······························● 六、 服务应用表格 ································· 二、 岗位职责1、 总监岗位职责 32024 年 4 月 19 日下载后可任意编辑································· 2、 服务部岗位职责: 1) 经理岗位职责 ································· 2) 主管岗位职责 ································· 3) 吧台领班岗位职责 ································· 4) 传菜部领班岗位职责 ·······························5) 包间领班岗位职责 ·································9) 服务员岗位职责 ·································· 10) 酒吧员岗位职责 ·································· 11) 传菜员岗位职责 ···························42024 年 4 月 19 日下载后可任意编辑······· 2、 迎宾部岗位职责: 1) 迎宾部领班岗位职责 ······························· 2) 迎宾员岗位职责 ··································· 营运总监岗位职责岗位名称营运总监签定日期年 月 日 总页码: 页直接上级执行总经理直接下级本部门经理岗位提要全面负责制定并实施前厅的工作计划, 督导前厅日常运作, 确保为客人提供优质...