下载后可任意编辑运维服务质量管理制度下载后可任意编辑编号编制审核批准密级版本发 布 日 期 2024 年 9 月下载后可任意编辑变更履历序号版本更改处·更改内容更改人/日期审核人/日期批准人/日期1V1.0新建2V1.0补充质量审计相关内容3第 2 页 共 28 页下载后可任意编辑目录1文档介绍_________________________________________________________51.1 文档简介_____________________________________________________________51.2 内容提要_____________________________________________________________51.3 引用文件_____________________________________________________________52概述_____________________________________________________________62.1 制定依据_____________________________________________________________62.2 制定目的_____________________________________________________________62.3 适用范围_____________________________________________________________63公司质量管理流程示意图___________________________________________74人员与责任_______________________________________________________84.1管理者代表_________________________________________________________84.2部门级别人员与职责_________________________________________________84.2.1质量部___________________________________________________________84.2.2项目管理部_______________________________________________________94.2.3运行维护部______________________________________________________104.3项目级质量负责人__________________________________________________114.4人员职责流程示意图________________________________________________115质量规划________________________________________________________125.1组织级质量规划____________________________________________________125.2项目级质量规划____________________________________________________126质量保证________________________________________________________136.1流程文件__________________________________________________________136.2项目级质量保证____________________________________________________136.3公司级质量保证____________________________________________________136.4运维服务实施人质量保证____...
