1.Itisbestwaytoreceivethebusinesscardwith_________whenmakingpresentation.A.therighthandB.thelefthandC.bothhandsD.therightorlefthand2.Nevercarryyourbusinesscards,orplaceanotherperson’sbusinesscardina_________pocket.A.rightB.leftC.frontD.back3.Awelcomingpacketofinformationshouldbegivento_________ofthevisitinggroupatthewelcomingceremony.A.thedirectorB.allmembersC.thegeneralmanagerD.thepresident4.Personwhousuallywelcomesandhelpsvisitorsandanswersthetelephoneinanorganizationisknownasa_________.A.receptionistB.doormanC.securityguardD.cashier5.Wewouldliketo_________youadiscount_________5%,ifyourorderexceedsUSD$1,000.A.give/toB.allow/ofC.allow/toD.give/of6.Therearedifferentwaystousetheforkandtheknife.Whatisthe“continental”styleofdinning?A)Theknifeandtheforkareswitched.B)Theforkislaiddown;andtheknifeisputahead.C)Theforkisswitchedbacktotherighthand.D)Theknifeandtheforkareneverswitched.7.Inaformalbusinessmealit’sverysignificanttokeeptablemanners.Whichofthefollowingscannotbeaccepted?A.Keepyourcellphoneon.B.Leavethetableduringamealinanemergencyafterexcuseyourself.C.Askapersonclosesttoanitemthatyoucannotreach.D.Say“No,thankyou”whenyouprefernottoeatsomething.8.Whichwaytoeatbreadisproperwhenyouhaveaverynormalbusinessmeal?A.Putitinthesoup,theneatitwithknife.B.Usingtheknifetocutit.C.Usingthetableutensilstoeatit.D.Usingfingerstobreakit.9.Atbusinesscocktailreceptions,youshoulddrinkinyour_________handtokeepyour_________handdryandavailableforhandshakes.A.left,leftB.right,rightC.left,rightD.right,left10.Youshoulduseforanapkinonlyforyour_________whendinningout.A.noseB.faceC.foreheadD.mouth11.InAmerica,agentlemanmusthelpaladywhomhehasescortedtothetable,toallshewishes;butitis_________forhimtooffertohelpotherladieswhohaveescorts.AproperBimproperClousyDbad12.Ifyouneedsomethingthatyoucannotreacheasily,thebestmanneris_________.A.standupandtaketheitemyourselfB.politelyaskthepersonclosesttotheitemtopassittoyouC.askthewaitertogiveyouanotherD.ordersomebodytopasstheitem13.Dinnerusually_________soup.Thelargestspoonatyourplaceisthesoupspoon.Itwillbebesideyourplateattheright-handside.A.beginswithB.endwithC.middledwithD.ended14.Thefollowingsexcept_________areimpolitebehaviorswhendinningout.A.smokingB.drinkingtoomuchC.talkingloudlyD.speakinglightlyandpolitely15._____shouldbeworn(eveninhotclimates)asasignofprofessionalrespect.A.BusinesssuitsB.T-shirtsC.JeansD.Bizarredress16.Insomecountriesconservativedressingarerequiredforbusiness,whichofthefollowingdoesnotbelongtoconservativeneutralcolors?A.navyB.purpleC.camelD.ivory17.Tosignifythatyouwouldlikemorefoodorthatyou’renotfinished,youshould_________A.placeyourknifeandforksidebysideatthe5:25position.B.putyourknifeparalleltoforkinyourplate.C.crossyourknifeandforkinthemiddleofyourplateinanX.D.placeyourutensilsonyourplateina10o’clock-4o’clockposition.18.Whatwecandobestisto_________youhalfway.A.reduceB.comeC.meetD.bring19.Wethinkitadvisableforyoutomakea_________ifyouwishtoremaincompetitive.A.reducinginpriceB.pricereductionC.cuttingpriceD.pricecutting20.Wewould_________verymuchifyousendussomesamplesimmediately.A.thankyouB.appreciateitC.appreciateD.appreciateyou21.While_________anenquiry,yououghttoenquireintoquality,specificationandpriceetc.A.givingB.offeringC.sendingD.making22.Wewouldliketotakethis_________toestablishbusinessrelationswithyou.A.openingB.opportuni...