商务情景对话（共30篇）Tableofcontents目录1Faxes传真2TelephoneCalls电话3MakingTelephoneAppointments电话预约4Memos备忘录5BusinessCorrespondence商业信函6PlacinganOrder下订单OfficeTalk办公室谈话7CoWorkers同事8Bosses老板9Brainstorming集体讨论10Commuting乘公交车上下班11TheWorkingLunch工作午餐BusinessTrip商务旅行12InternationalBusinessTravel国际商务旅行13DressingforBusiness商务着装14HotelSituations旅馆情景15NegotiatingtheSubway乘地铁ClientReception接待客户16ReceivingClients接待客户17EntertainingClients招待客户18AccommodatingForeignClients接待国外客户19FactoryTours参观工厂BusinessCommunizations商务交流20PersonalIntroductions个人介绍21SmallTalks聊天22DefivefingBadNews传达坏消息23PoliteQuestions礼貌提问24Farewells道别Negotiation谈判25ClarifyingtheStakes说明利害关系26MakingConcessions做出让步27DiscussingtheBottomLine讨论底线28AcceptingandConfirming接受和确认29HardBargainersVSSoftBargainers强硬的对手和温和的对手CompanyOrganization公司结构30CEO执行总裁1Faxes传真DialogueoneM:CanyouhavethebriefsfromtheAndersonfirmslawyeronmydeskbytomorrowmorning.Therearequiteafewverytimesensitivematterswiththiscase.I'mafraidIcan'twaitanylonger.F:GettingthoseAndersonsbriefshasbeenharderthanyoucanimagine.Ihavetotrytocontacttheirlawyermanytimes,buteverytimeIcallhissecretarysayshe’sinameetingoroutoftheofficeorawayonbusiness.Iambeginningtothinkheistryingtoavoidme.M:That'shighlypossible.Heknowsifwemissourfilingdeadline,wedon’tstandachancetocompeteagainstthemforthebid.Trytogetaholdofhimagain.Givehimacallandseeifhecanfaxthemfirstthing.F:WhatifIcan'tspeaktohimdirectly?M:Askhissecretarytofaxthem.Itsthesamething.HavethemfaxedoverwithacopyalsofaxedtoMartin’soffice.F:HowdoIfindMartin’sfaxnumber?Isheinyourrollerdesk?M:No,butyoucanalsocalltheirofficeandaskthesecretarytogiveyoutheirfaxnumber.I’llemailyoutheirofficenumberlatertoday.F:Ok,I'llgetonitfirstthing.M:Besureyoudo,IneedthosebriefsASAPDialoguetwoM:Didyouputthismorning'sfaxesonmydesk?I'mwaitingforsomeurgentfaxesfromheadquaters,I'mprettysuretheycameinlastnight.F:Evethingcameintheofficefaxmachinelastnightisallonyourdesk,butInoticedthatsomeoffaxescamethroughprettyblurred,maybeyoutakealookatthem,ifthecopyisunreadble,I'llcallthenandaskthemtorefax.M:Yeah,you'regoingtohavetocallthemandgetthemtobeingrefax,thesecopiesaresodark,Ican'tmakeoutmeaningofthewords.F:Whataboutthatone?M:Thisone?ThisoneissolightandIcanneitherreadit,howcanIbeing?F:YouknowIthinkthefaxmachineisoutoftoner,Icanchangethetonercondition,thatshouldsolvetheproblem.M:Yes,butthiswouldhavetorefaxitwell,andlookthere'sabout3pagesmissing,itlookslikethefaxmachineeight-halfmyimportantfaxes,andonesaremadethrowedaresoblurredortoolightandunreadable.F:Iguessthefaxmachineisoutofpapertoo,don'tworry,I'llhavesomeonelookatitthisafternoon,andthemeantime,I'llhaveyourdocumentsrefaxedtoourotherfaxmachine.2TelephoneCalls电话Dialogue1A:Hello,thankyouforcallingBradfordandSons.ThisisTracyspeaking,HowmayIhelpyou?B:Hello.Iwouldliketospeaktoyourdirectorofhumanresources,Ms.Jenkins,Please.A:Justamoment.I'llchecktoseeifsheisatherdesk.MayItellherwhoiscalling?B:ThisisBillBurtonfromMilfordInsurance,I'mcallingtoregardstoourmeetingnextTuesday.A:Thankyou,Mr.Burton.Canyoupleaseholdforamoment?I'llchecktoseeifsheisavailable.B:Noproblem.A:I'msorry,Ms.Jenkinsisawayfromherdesk.Shehasalreadyleftforlunch.Wouldyouliketoleaveamessageforher?B:Yes,pl...
