精品文档---下载后可任意编辑目录1. 效劳力 ..................................................................................................... 5 1.1 什么是效劳力..................................................................................................51.2 关于效劳力的说法..........................................................................................51.3 效劳力的实际应用..........................................................................................51.4 新效劳力..........................................................................................................62. 海底捞简介 ............................................................................................. 9 2.1 何谓“海底捞〞..............................................................................................92.2 海底捞的开展历程..........................................................................................92.3 优质效劳........................................................................................................102.4 品牌理念........................................................................................................102.5 品牌现状........................................................................................................102.6 企业目标........................................................................................................102.7 企业文化........................................................................................................102.8 企业价值观....................................................................................................112.9 企业口号........................................................................................................113. 海底捞成功分析 ................................................................................... 12 3.1 店面效劳..................................................................................................
