目 录1引 言..................................................................32第 1 章 准备面试........................................................3明确目标..............................................................3确定岗位要求..........................................................6决定招聘方式..........................................................7建立应聘信息处理系统.................................................10评估简历.............................................................12评估应聘者...........................................................13确定面试人选.........................................................15安排面试.............................................................16落实面试地点.........................................................17确定面试策略.......................................................19准备面试问题.......................................................20训练倾听技巧.......................................................22面试者的准备工作...................................................233第 2 章 进行面试.......................................................24开始面试.............................................................24综合评价应聘者.......................................................25控制面试.............................................................28解读应聘者的形体语言.................................................30进行测试.............................................................33结束面试.............................................................364第 3 章 分析面试结果...................................................37记录面试印象.........................................................37缩减最后面试人选.....................................................38安排后续面试.........................................................39检测应聘者对工作的适应能力...........................................41确定最后人选....................................................