目 录第一章 自我认知...........................................................................................................3 一、自我简介........................................................................................................3 二、自身优缺陷....................................................................................................3 三、报考动机........................................................................................................4 四、工作规划........................................................................................................4第二章 人际沟通...........................................................................................................6 一、同事领导相处注意事项................................................................................6 二、常见体现方式................................................................................................6 三、经典题例........................................................................................................7第三章 组织管理.........................................................................................................11 一、各类活动重要要素......................................................................................11 二、各类活动常见体现方式..............................................................................11 三、经典题例......................................................................................................14第四章 应急应变.........................................................................................................16 一、常见体现方式..............................................................................................16 二、公共事件类经典题例..................................................................................16 三、平常生活类经典题例..................................................................................17第五章 综合分析.....