摘要我国的航空业越来越发达，也被众多的人们受关注。因此，空中乘务员的工作也受到了重视。在现实社会，居民消费力不断增加，旅游业等的不断发展促使了航空业的消费受众群体不再仅仅局限于一部分人，这同时对于空中乘务员的服务质量，工作能力等都有了更高的要求，社会中对乘务员的需求也不断的在增加。现在许多人都会选择乘务专业，许多高职院校也都开设了本专业，所以社会上并不缺乏空乘这一人员。航空公司本身不特别注重自身现有员工力量的培养，就导致了各种原因频繁跳槽，所以如何培养合格的人才极为重要。本文在简单空中服务发展历程之后，再来分析中间的所存在的问题，例如空中服务的质量，改善用人体质，提高空中乘务员各方面的素质的方法。关键词：空中乘务员；客舱服务；方法ABSTRACTThe aviation industry in our country is more and more developed, and it has also attracted the attention of many people. Therefore, the flight attendant's work has also been valued. In the real world, the continuous increase of residents' consumption power and the constant development of tourism and other industries have caused the consumer groups in the aviation industry to no longer be restricted to only some people. At the same time, the service quality and work ability of flight attendants are all higher Requirements, the demand for flight attendants in the community is also constantly increasing. Many people nowadays will choose majors and many higher vocational colleges also have their own majors. Therefore, there is no shortage of flight attendants in society. Airlines themselves do not pay special attention to the training of their existing staff strength, resulting in frequent replacement of various reasons, so how to develop qualified personnel is extremely important. After the course of simple air service development, this article analyzes the existing problems in the middle such as the quality of air service, ways to improve the physical ...
