目 录摘 要....................................................................................................................IAbstract.....................................................................................................................II引 言...................................................................................................................11 快递损害赔偿责任概述.......................................................................................31.1 快递服务概述.............................................................................................31.2 快递丢失与毁损赔偿责任的构成要件.....................................................32 快递物品所涉合同关系分析...............................................................................52.1 邮寄服务合同.............................................................................................52.2 网络购物合同.............................................................................................52.3 特许经营合同.............................................................................................53 快件毁损丢失损害赔偿的司法实践案例...........................................................63.1 保价快件赔偿纠纷案件.............................................................................63.2 未保价快件赔偿纠纷案件.........................................................................63.3 特殊快件赔偿纠纷案件.............................................................................74 快件丢失与毁损的赔偿责任存在的主要问题...................................................84.1 快件毁损丢失的赔偿责任立法规定不完善.............................................84.2 快件毁损丢失的赔偿责任的保价制度不规范.........................................84.3 快件毁损丢失的精神损害赔偿责任不完备.............................................95 完善快递丢失与毁损赔偿责任的具体建议.....................................................105.1 完善快件毁...