目录摘要 1关键词 ............................................................................................................................ 1 Abstract ........................................................................................................................ 1 Key words ...................................................................................................................... 1 1 绪论.............................................................................................................................21.1 研究背景..............................................................................................................21.2 研究目的和意义..................................................................................................21.2.1 研究目的........................................................................................................21.2.2 研究意义........................................................................................................31.3 研究方法和框架................................................31.3.1 研究方法.....................................................................................................31.3.2 研究框架.....................................................................................................42 文献综述.....................................................................................................................42.1 国外关于商业银行竞争力研究动态..................................................................42.2 国内关于商业银行竞争力研究动态..................................................................52.3 文献述评..............................................................................................................93 商业银行竞争力评价指标体系.................................................................................64 商业银行竞争力分析............................................................................