1期货公司运维管理参考案例(征求意见版-final版)前言..................................................................................................................................................21基本要求.......................................................................................................................................41.1运维组织..........................................................................................................................41.2经费管理..........................................................................................................................71.3技术制度和流程管理......................................................................................................81.4文档管理........................................................................................................................101.5设备及软件管理............................................................................................................121.6供应商管理....................................................................................................................171.7关联单位关系管理........................................................................................................191.8督促检查.........................................................................................................................202运行保障.....................................................................................................................................222.1值班管理.........................................................................................................................222.2日常操作.........................................................................................................................252.3监控分析........................................................................................................................282.4数据与介质管理.............................................................................................................312.5机房管理.........................................................................................................................352.6网络与系统管理.............................................................................................................392.7安全管理.........................................................................................................................432.8事件与问题管理............................................................................................................493系统维护.....................................................................................................................................523.1交付管理........................................................................................................................523.2系统测试........................................................................................................................553.3系统变更........................................................................................................................603.4配置管理........................................................................................................................644应急管理...................................................................