英文道歉信七篇英文道歉信 篇 1 Dear Mr. Li It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty. I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive. Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced. Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of ShangriLa China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing. Sincerely, Alfred Zhuang Front Office Manager英文道歉信 篇 2 Dear guests: A: hello! Let me, first of all, you have no reservation of the problem of sincere apologize the inconvenience. Due to the recent guest is more, guest room nervous, lead to some guests cannot checkin, we deeply sorry. We can recommend you to the same class with us in the hotel, and I dont know you is not convenient to leave your name and contact way, if there is a room we will inform you in the first place and free after you come back, to show our apologies, we decided to give you a discount when you check in and provide free breakfast. I wish you have a good time!英文道歉信 篇 3Dear Mr...
