AbstractIn cross-cultural communication, under the influence of the mother tongue and the lack of relevant pragmatic knowledge, second language used in communication may cause misunderstanding or even a breakdown of the communication which is called Communicative Pragmatic Failure
British linguists Jenny Thomas (1983), who first terms Pragmatic Failure, defines it as “the inability to understand what is meant by what is said”
In intercultural communication, few former studies are concentrated on the study of pragmatic failure of politeness language in business English Correspondence
As an important means of communication, English business correspondence plays a significant role in the success of commercial activity
Pragmatic failure of politeness language in business English correspond