营销用语营销组合(marketing mix)服务市场(served market)公司销售预测(pany sales forecast)购买概率量表(purchase probability scale)环境预测(environmental forecast)连锁比率法(chain ratio method)先导指标法(leading indicator)最低市场需求(market minimal)合格有效市场(qualified available market)可扩展市场(expandable market)渗入市场(penetrated market)市场潜量(market potential)需求得营销敏感性(marketing sensitivity of demand)有效市场(available market)不可扩展市场(nonexpendable market)顾客化营销(customized marketing)突出属性(salient attributes)消费者选择得分取模式(disjunctive model )消费者选择得期望值模式(expectancy value model)意见领导者(opinion leader)意见追随者(opinion follower)购买意图(purchase intention)认知冲突(cognitive dissonance)认知得使用效果(perceived performance)认知风险(perceived risk)全面成本领导(overall cost leadership)聚焦战略(集中化战略)(focus)差异化战略(differentiation)自然环境 (natural environment)宏观环境 (macro environment)技术环境 (technological env