工程造价征询质量管理手册目 录0.1 颁 布 令...............................................................................50.2 任 命 书.................................................................................60.3 企业简介...................................................................................70.4 质量方针、质量目旳公布令...................................................8质 量 手 册...................................................................................91、范围...............................................................................................92、引用原则.......................................................................................93、术语和定义...................................................................................94、质量管理体系.............................................................................104.1 质量管理体系总要求................................................................104.2 文件要求....................................................................................104.2.1 总则.....................................................................................104.2.2 质量手册.............................................................................104.2.3 文件控制程序......................................................................114.2.4 统计控制程序.....................................................................145、管理职责.....................................................................................155.1 管理承诺....................................................................................155.2 以顾客为关注焦点....................................................................165.3 质量方针....................................................................................165.4 筹划............................................................................................165.5 职责、权限与沟通.....................................
