杭州市数字化城市管理信息系统软件需求规格说明书目 录目 录.................................................................21.引言................................................................41。1 编写目的.......................................................41。2 项目背景.......................................................41.3 术语定义........................................................41。4 参考资料.......................................................52.任务概述............................................................62。1 目标...........................................................62.2 用户特点........................................................62.3 假定约束........................................................73.需求规定............................................................73。1 业务需求.......................................................73.1。1 业务需求概述.............................................73。1.2 系统业务组织结构.........................................93。1。3 城管信息中心需求.......................................103.1.3.1 问题受理流程.......................................103.1.3.2 问题核实流程.......................................103.1。3。3 问题立案流程.....................................103。1.3.4 问题核查流程......................................103。1.3。5 部件登记更新流程.................................113。1。4 协同工作网络需求.......................................113.1。4.1 任务派遣流程......................................113.1。4.2 缓办授权流程......................................113.1。4.3 协调督办流程......................................113.1。5 相关专业部门需求........................................123。1.5。1 任务处理流程.....................................123.1。5.2 缓办申请流程......................................123.2 功能需求.......................................................123。2.1 总体功能需求...........................................123。2.1。1 ...