目录一、前言.....................................................................................................................11.1 工程概况......................................................................................................11.2 课题简介......................................................................................................1二、小组简介.............................................................................................................22.1 小组概况......................................................................................................22.2 小组分工......................................................................................................2三、选题理由.............................................................................................................3四、现状调查.............................................................................................................3五、目标确定.............................................................................................................5六、原因分析.............................................................................................................5七、要因确定.............................................................................................................77.1 要因确认计划..............................................................................................77.2 要因确认......................................................................................................9八、制订对策...........................................................................................................14九、对策实施...........................................................................................................15十、效果检查...........................................................................................................18十二、总结及今后打算.............................................19一、前言1.1 ...