以資源依賴為基礎之策略性人力資源管理 摘要企業的成功是不容易的，從成功的企業去發掘其成功的因素，可以作為企業達到成功的秘方。本研究以表現卓越的西南航空為對象，先從組織與外在環境協調，解決不確定性所產生的問題，再從策略性人力資源管理的角度去探討其成功所在，瞭解西南航空在選定以飛機「十分鐘轉頭起飛」為企業的主軸策略後，為達成企業策略目標，締造企業良好的績效，其選才、用才、育才、留才四大部分的相關人力資源管理實務的設計。各大航空公司雖爭相仿效，但績效仍無法超越西南航空，故企業應針對個別企業所在的環境和文化，去設計適當的策略性人力資源管理，才會是企業成功的最佳途徑。關鍵詞：人力資源管理，策略性人力資源管理，資源依賴Research on Strategic Human Resource Management Based on Resource Dependence TheoryABSTRACTUnderstanding the outstanding industries' key factors of success is very important. It could enhance an industry’s probability of success. Southwest Airlines is one of outstanding performance industries. Discovering the success of Southwest Airlines from strategic human resource management after controlling the external uncertainty with coordination between organization and external environment. “Ten minutes turn around to take off” is the main business strategy of Southwest Airlines. In order to reach the strategic objective and acquire excellent performance ought to effectively design and manage the four functions practices of human resource management of selection, placement, development and retention. Despite other airlines imitate these practices, but no one can overtake the performance of Southwest Airlines. So, an enterprise should have different suitable strategic human resource management practices in its environment and culture to succeed. keywords: human resource management, strategic human resource management, resource dependence theory一、前言成功是每家企業所希冀的結果，也是高階經理人費心費力所希望達到的，但...
