目录摘 要.............................................................................................................................................1ABSTRACT.....................................................................................................................................2一、引言.........................................................................................................................................3(一)绩效评价的概念.........................................................................................................31.绩效的概念..................................................................................................................32.绩效评价的概念..........................................................................................................33.绩效评价方法..............................................................................................................4(二)绩效评价的内容.........................................................................................................51.工作业绩......................................................................................................................52.工作能力......................................................................................................................53.工作态度......................................................................................................................5(三)360 度绩效评价...........................................................................................................51.360 度绩效评价的概念................................................................................................52.360 度绩效评价的优缺点............................................................................................6二、德邦物流绩效评价现状.........................................................................................................7(一)业务员的绩效评价现状.......................