深圳市中兴通讯股份有限公司 ZXG10-SC（V3.0）短消息中心故障应急指导书目 录1 概述...................................................................................................................21.1 目的............................................................................................................21.2 使用对象....................................................................................................21.3 适用场合....................................................................................................22 设备故障预防措施...........................................................................................32.1 设备巡检....................................................................................................32.2 数据备份....................................................................................................33 应急处理流程说明...........................................................................................44 系统掉电的应急处理.......................................................................................65 硬件故障应急处理...........................................................................................76 软件故障的应急处理.......................................................................................86.1 系统监控....................................................................................................86.2 系统测试....................................................................................................86.3 系统拥塞的应急处理................................................................................86.3.1 减少系统的负荷.....................................................................................86.3.2 操作引起的故障.....................................................................................96.4 网络风暴或恶意攻击应急处理................................................................96.4.1 网络风暴的判断...............
