目录第十一部分公共危机预案....................................................................................3灭火应急疏散预案..............................................................................................3发生灾害性事故的应急方案...............................................................................3发生食物中毒的食品安全预案...........................................................................3防爆炸物及危险化学品的应急预案...................................................................3应对精神病人治安预案......................................................................................3醉酒客人处理预案..............................................................................................3应对法轮功分子治安预案..................................................................................3预防凶杀、劫持、敲诈、偷窃事件的预案.......................................................3预防抢劫事件预案..............................................................................................3应对打架斗殴、流氓滋事、闹事人员安全预案...............................................3应对客人财务丢失被盗的预案...........................................................................3大型活动人员安全预案......................................................................................3预防重大疫情预案..............................................................................................3地震救灾预案......................................................................................................3监控系统发生故障处理预案...............................................................................3消防系统发生故障处理预案...............................................................................3预防赌博应急预案..............................................................................................3防止卖淫、嫖猖的应急预案...............................................................................3防止恐怖袭击、下毒的安全预案.......................................................................3停水预案..............................................................................................................3煤气泄露预案......................................................................................................3停空调预案..........................................................................................................3停气预案..............................................................................................................3高压配电室停电应急措施..................................................................................3电脑房紧急预案..................................................................................................3处理宾客突然死亡事件预案...............................................................................3宾客游泳池溺水;健身房意外受伤等各项宾客安全预案...............................3车队交通事故预防方案......................................................................................31客人在房间猝死预案..........................................................................................3外宾打架处理预案..............................................................................................3交通事故处理方法...................