应用心理學碩士學位論文公交车驾驶员心理健康、应对方式的关系研究与心理契约建构及维护策略Therelationshipbetweenbusdrivers'mentalhealthandcopingstyleandthemaintenancestrategyofmentalhealthandpsychologycontact学生姓名：WangMeng学生编号：指导教师：2014年4月6日版权和参考数据的引用声明CopyrightandDeclarationofOriginalAuthorship__________________________________________________________________公交车驾驶员心理健康、应对方式的关系研究与驾驶员心理健康与心理契约的维护策略Therelationshipbetweenbusdrivers'mentalhealthandcopingstyleandthemaintenancestrategyofmentalhealthandpsychologycontact本人特此声明，此论文全为本人亲自撰写，并对所写的内容负责。论文中并未载有侵犯版权的资料。所有在论文中被直接套用或引述的数据源和研究工具、题器、问卷等，经已按照《澳门城市大学应用心理学硕士学位论文写作指引》，正确完整地详细注明。本论文内容此前未曾呈交本大学或其他大学用于申请学位之用途。本人同意将论文放在图书馆供阅览，读者如需引用资料作任何用途，须在事前征得本人同意。Iherebydeclarethatthematerialscontainedinthisthesisareallmyownworkwhichdoesnotinfringecopyright.Wheretheworkofotherssuchasinstrumentsandquestionnaireshasbeendrawnupon,ithasbeenproperlyacknowledgedandreferencedaccordingtotherulessetbythe“CityUniversityofMacauGuidelinesforThesisWritingofMasterofCulturalIndustryManagement”Nomaterialinthisthesishaspreviouslybeensubmittedandapprovedfortheawardofadegreebythisoranyotheruniversity.Iherebyagreethatthethesiscanbeplacedinthelibraryforreferencepurposes.Priorapprovalmustbeobtainedbeforeanycitationfromthisthesiscanbereferredbyanyreader.学生姓名NameofStudent:___________________________学生编号StudentNo：___________________________学生签名Signed:___________________________公交车驾驶员心理健康、应对方式的关系研究与驾驶员心理健康与心理契约的维护策略摘要目的：通过本次调研对驾驶员的心理健康状况进行调查，以引起社会对这个群体心理健康状况的关注，同时探寻驾驶员心理健康和驾驶员与公交企业心理契约的联系。方法：采用SCL-90以及简易应对方式量表对A省A市252名公交车驾驶员的心理健康以及应对方式进行测评，所测数据进行统计学分析。结果：A省A市公交车驾驶员SCL-90得分与全国常模基本持平，但是在除了恐怖因子以外的其他所有因子分上都高于全国常模；女性驾驶员SCL-90得分显著高于男性驾驶员；已婚驾驶员、有孩子的驾驶员在焦虑程度极其显著的高于未婚、没有孩子的驾驶员；应对方式上积极应对得分显著高于消极应对得分结论：A省A市公交车驾驶员心理健康水平处于亚健康状态，依据调查资料分析，建议公交公司建立公交驾驶员心理保健计划以及心理契约维护计划。关键词：公交驾驶员；心理健康；应对方式；心理契约Therelationshipbetweenbusdrivers'mentalhealthandcopingstyleandthemaintenancestrategyofmentalhealthandpsychologycontactABSTRACTObjective:Throughtheresearchontheinvestigationofthedriver'smentalhealthcondition,toattractsocialattentiontomentalhealthstatusofthisgroup.Meantime,exploretherelationshipofthementalhealthconditionofdriversandthepsychologicalcontractbetweenthedriversandbuscompanies.Methods:IntroducetheSCL–90andthesimplifiedcopingstylequestionnairetoevaluatethementalhealthstatusandcopingstylesof252busdriversfromJiaozuo,Henanprovince.Statisticalanalysisisappliedforthecollecteddata.Results:TheSCL–90scoresofbusdriversfromJiaozuoareroughlyinaccordancewiththenationalnormallevel.However,excepttheterroristfactor,thescoresofotherfactorsareobviouslyhigherthannormallevel.Besides,theSCL–90scoresoffemalesaremuchhigherthanthatofmales;Marrieddriversanddriverswithchildrenrep...
