卡生命周期维护手册上海理想信息产业(集团)有限公司二零一零年七月维护手册版本<1.1>【目录】1引言.........................................................................................................................31.1编写目的..........................................................................................................................31.2适用范围..........................................................................................................................31.3定义..................................................................................................................................31.4参考资料..........................................................................................................................42客户基本信息.........................................................................................................43系统说明.................................................................................................................43.1产品/项目介绍.................................................................................................................43.2产品/项目面向的用户.....................................................................................................53.3产品应当遵循的标准或规范...........................................................................................53.4产品/项目范围.................................................................................................................53.5网络拓扑图......................................................................................................................63.6系统设备详细情况...........................................................................................................64应用部署.................................................................................................................65系统软件信息.........................................................................................................76远程接入方式.........................................................................................................77系统安装.................................................................................................................78系统维护.................................................................................................................89服务系统巡检(可选).........................................................................................89.1主机巡检..........................................................................................................................89.2数据库巡检......................................................................................................................99.3应用服务巡检..................................................................................................................910应用日志...........................................................................................................1011系统常见问题及解决方法...............................................................................1012应急情况预案...................................................................................................10第4页共26页编号:时间:2021年x月x日书山有路勤为径,学海无涯苦作舟页码:第4页共26页1引言1.1编写目的本文档是对卡生命周...