强化邮政代理金融网点管理专项活动网上考试模拟试题中国邮政集团公司代理业务部二○一○年十一月目录一、《代理营业网点业务管理制度选编》..........................................................................................4（一）营业前准备...........................................................................................................................4（二）储蓄基本业务.......................................................................................................................5（三）汇兑业务.............................................................................................................................13（四）卡业务.................................................................................................................................19（五）代收代付业务.....................................................................................................................24（六）储蓄特殊业务.....................................................................................................................24（七）理财类业务.........................................................................................................................29（八）外汇业务.............................................................................................................................31（九）定期存单小额质押贷款业务.............................................................................................33（十）ATM管理..............................................................................................................................35（十一）电子渠道.........................................................................................................................35（十二）现金管理.........................................................................................................................36（十三）重要单证管理.................................................................................................................38（十四）交接班和日终处理.........................................................................................................39附录.................................................................................................................................................40二、《代理营业网点员工守则》........................................................................................................51（一）银行业从业人员职业操守.................................................................................................51（二）代理营业机构员工岗位职责和工作标准.........................................................................54（三）代理营业机构服务规范.....................................................................................................56（四）员工行为“十不准”和“十严禁”.................................................................................62三、三个规定........................................................................................................................................63（一）邮政金融资金安全监督管理暂行规定.............................................................................63（二）邮政金融资金案件责任查究规定（试行）.....................................................................67（三）邮政金融资金安全检查规...
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