中国移动各省（区、市）公司经营业绩考核办法（2010年版）目录一、考核范围··········································································································1二、考核指标体系···································································································1三、考核指标计分方法和标准·················································································2（一）上市公司整体业绩考核指标·····························································21、净利润（30分）··············································································22、营运收入（20分）···········································································23、总资产报酬率（ROA，30分）·····························································24、客户满意度（20分）········································································3（二）省公司自身业绩考核指标································································31、利润（22分）·················································································42、营运收入（16分）···········································································53、资本开支占收入比重（8分）·····························································54、客户满意度（10分）········································································55、网络运行质量（8分）······································································76、数据增值业务（8分）······································································87、集团客户业务（8分）······································································98、中高端客户数（6分）·····································································109、TD客户数（6分）··········································································1010、扣减分事项（-15分）···································································1111、总资产报酬率（ROA，三年共...
