快递管理教学系统需求分析目录第1章项目概述1第I页1.1目的..............................................11.2对象..............................................11.3范围..............................................1第2章业务需求12.1业务描述..........................................12.2业务流程..........................................2第3章需求分析23.1业务需求..........................................23.2系统需求.........................................18第4章数据字典194.1单据分发表.......................................194.2单据明细表.......................................194.3货运单主表.......................................204.4货运单事件表.....................................214.5货运回执单详表...................................214.6货运回执单主表...................................224.7客户回执信息表...................................224.8货物回执信息表...................................234.9货运差错表.......................................234.10中转信息表.......................................234.11中转公司信息表...................................244.12司机结算主表.....................................244.13客户运单结算表...................................254.14代收货款结算表...................................254.15杂费结算表.......................................254.16投诉信息表.......................................264.17客户回告表.......................................264.18回告信息表.......................................264.19回告信息历史表...................................274.20营业外收入表.....................................274.21员工工资表.......................................274.22财务费用表.......................................284.23管理费用表.......................................284.24赔偿信息表.......................................284.25客户基本信息表...................................294.26职员信息表.......................................294.27司机信息表.......................................294.28地区城市表.......................................304.29城市扩充表.......................................304.30线路信息.........................................314.31功能表...........................................314.32用户组表.........................................314.33用户表...........................................314.34功能与组表.......................................314.35用户与组表.......................................324.36职员用户关系表...................................324.37打印客户运量.....................................324.38打印专线整体.....................................324.39装货发车清单.....................................324.40打印司机运量.....................................334.41打印业务统计日报表...............................334.42打印车辆成本.....................................344.43打印往来业务.....................................344.44损益月报表.......................................354.45损益月报临时表...................................35第5章系统功能说明36第1章项目概述随着快递公司业务的发展，业务量不断增多，跨区域工作的需求，客户需要一种能够运行于B/S模式的网络数据管理系统。本软件能满足快递公司与客户之间的业务需求和快递公司与承运人之间的业务需求，并能对业务数据进行统计和管理，最后以报表的形式体现出来。本系统新增了客户服务，使快递公司与客户之间能随时沟通。1.1目的本手册对《快递管理教学系统》的各个模块进行详细的设计，为软件开发人...
