第1页共11页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第1页共11页构建企业危机管理体系的建立初探【摘要】21世纪以来，企业处在一个全球经济大调整的信息时代，处在一个变化纷繁复杂的竞争环境之中，竞争压力与日俱增，同时还可能产生各种突如其来的危机，忽视危机或危机管理不当，就会给企业带来不可估量的损失，甚至使企业灭亡。因此在危机发生之前，企业必须先做好预防和准备工作，尽量减少危机发生的可能性，而当危机发生时，可以采取有效的措施来控制和解决危机，控制整个局势，以保证企业的长期稳定发展。据此，本文从危机管理的必要性出发，分析了企业危机的成因，并在此基础上提出了如何构建有效的企业危机管理体系。【关键词】企业危机；企业危机管理体系[Abstract]sincetwenty-firstCentury,enterprisesareinaglobaleconomiceraofinformation,inachangeablecomplicatedcompetitionenvironment,thepressureofcompetitiongrowwitheachpassingday,mayalsoproducevariouscomeunexpectedlycrisiscrisismanagementcrisis,neglectorimproper,willbringimmeasurablelosses,andevenmaketheenterprise.Therefore,priortothecrisis,enterprisesmustfirstcompletethepreventionandpreparedness,tominimizethepossibilityofacrisis,butwhenthecrisisoccurs,youcantakeeffectivemeasurestocontrolandsolvethecrisis,controlthewholesituation,inordertoensurethelong-termstabledevelopmentofenterprises.Accordingly,thearticlefromthenecessityofcrisismanagementsetsout,analysedthecauseofenterprisecrisis,andonthisbasis,putforwardhowtoestablishtheeffectiveenterprisecrisismanagementsystem.[Keywords]:enterprisecrisis;crisismanagementsystem第2页共11页第1页共11页编号：时间：2021年x月x日书山有路勤为径，学海无涯苦作舟页码：第2页共11页目录1.引言...............................................................................................................................................22.危机管理是企业必须正视的课题................................................................................................23.企业危机的诱因分析...................................................................................................................34.构建有效的企业危机管理体系....................................................................................................34.1危机预防............................................................................................................................34.1.1树立强烈的危机意识..............................................................................................34.1.2成立危机管理小组..................................................................................................44.1.3建立危机预警系统..................................................................................................44.1.4精心制定处理计划..................................................................................................54.2危机处理............................................................................................................................54.2.1危机处理的方法......................................................................................................54.2.2危机处理的一般程序..............................................................................................84.3危机善后............................................................................................................................84.3.1危机过后企业形象的恢复..............................................................................
